SAP application management (SAP AMS, remote support for SAP users) is a remote assistance service provided by SNP (75+ contracts serviced, 20+ countries covered). It is intended to help the customer’s SAP users solve problems occurring during ongoing operation of the system.
Learn more about SAP Application Management Service:
Typical tasks are:
Restoring system functionality. Diagnosing, analysing and resolving the causes of errors and faults
Proactive system and process monitoring
Blueprinting & specification of SAP system changes resulting from new business or technical requirements
In this webinar we will present:
Key benefits of using SAP AMS support by SNP team
When applicable – usage scenarios
Typical scope, terms and SLA parameters
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